Regional Insurance Manager

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.  

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. 

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. 

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Location: USA - Dallas-Fort Worth Int Apt, Grapevine, Esters Blvd 

Division: Group 
Job Posting Title: Regional Insurance Manager 
Time Type: Full Time

Position Summary 

• Overall responsibility for Insurance Management in the region including the Insurance Management team
• Support implementation of Global Insurance Programs in the region, including policy issuance and payment
• Ensure adequate cover at local level and oversee all local placements and investigate and implement regional programs
• Oversee underwriting of risks of the Property and Cargo program under a delegated authority 
• Support product development
• Support with IT and other projects for implementation regionally
• Support business operations with expert advice
• Support the Insurance sales and local sales departments in achieving cargo insurance sales goals
• Communication of insurance structure, requirements and performance to regional, cluster and country management
• Training the business on Insurance Management functions
• Support ONE Group Services team in the region

Essential Duties and Responsibilities

• Team leadership and development
• Support with implementation of global insurance programs locally, including policy issuance and payments
• Place local policies, negotiating premiums, conditions, and coverage, integrating into regional or global programs where possible.
• Underwriting of risks within Cargo and Property program under delegated authority
• Support on product development
• Support on cargo insurance sales including sales campaigns and local sales materials
• Support insurance-related reporting to regional and local management
• Training of the business (in particular National Insurance Coordinators) on insurance in the region, advising stakeholders on marine, non-marine, and personal lines of insurance, ensuring adequate coverage and documentation
• Support and train operations, sales and pricing teams on how to submit referrals and support during the referral process
• Development of key persons (ambassadors/champions) for sales support
• Proactively manage relationships with key stakeholders in the Region, particularly CFO’s and country managers, regarding coverage changes, insurances, claims and premium discussions, ensuring alignment with business needs and support where required
• Build a network of insurance champions and support them with questions and requests as they come up (NICs)
• Guide the use of processes and tools for quoting, referrals, presenting and insuring
• Support managers and directors in RFQs for insurance (cargo, EL, FFL, third-party stocks)
• Contribute to the development and improvement of SOPs for insurance management.
• Support business in the region commercially or in managing risks or disputes that arise where Group Services senior representation is required
• Resolve invoicing and payment irregularities related to insurance premiums.
• Provide weekly report in line with Group and Group Services requirements, and ensure this requirement is cascaded through the RGS organization in the region to ensure transparency
• Report regularly to the Regional Head of Group Services and the VP, Insurance Management, with recommendations for coverage, wording, claims handling, and risk prevention improvements.
• Participate actively in regional and global meetings and projects.

Required Skills & Competencies

• University degree or comparable qualification in insurance, law, risk management or a related field
• Strong leadership skills
• Skills and knowledge within international transportation- and commercial law
• Contract review experience
• Extensive knowledge of multiple insurance lines including cargo, FFL, EL, property, liability and D&O.
• Excellent communication, interpersonal, leadership, and conflict resolution skills
• Ability to stakeholder manage across the organization, geographies and cultures
• Excellent written and verbal English and preferably at least one other language spoken in region where applicable

Other Skills & Abilities 

• Team player with the ability to work in a team-oriented environment as a member or a leader
• Responsive to business inquiries (key)
• Strategic and analytical thinking with the ability to manage complexity
• Ability to see the bigger picture
• Demonstrate sound judgement and decision making
• Conscientious with a focus on delivery as well as quality
• Able to set deadlines for self as well as others
• Must be able to cooperate with peers across functions, geographies and cultures
• Adaptability and resilience

Core Competencies

• Adherence to DSV Insurance strategy mission, operational processes and guidelines and smooth implementation within the regional Insurance management team
• Adequate insurance coverage maintained and aligned with regional / country needs and global programs.
• Increased sales of Cargo insurance, DSV Protect and Stock Insurance through proactive engagement with commercial and operational teams.
• Transparent and effective reporting, communication and escalation with central Group Services departments as required
• Collaboration and mutual support with colleagues heading up other departments within the region, in particular Group Services departments

For this position, the expected base pay range is $130,000.00 – $160,000.00 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

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