Commercial Performance Analyst

The Analyst, Commercial Performance produces commercial performance reporting and insight that supports decision-making across Sales, Marketing and wider Commercial activity at Carnival UK. The role owns KPI tracking, trend analysis, commission and incentive modelling, and the development of analytical tools and dashboards, acting as a key interface between Commercial teams and Finance to deliver robust analysis that informs business cases, investment decisions and performance reviews.

Key Accountabilities

• Own the production and interpretation of commercial performance reporting, including KPI tracking, trend analysis and insight generation to support decision-making and performance improvement.
• Lead the development of commission models, incentive analysis and commercial scenario forecasting, providing data-led recommendations and maintaining transparency of assumptions.
• Act as a key interface between Commercial teams and Finance, aligning assumptions, validating data and supporting business cases, investment proposals and performance discussions.
• Work with MI and systems teams to design, enhance and maintain Power BI dashboards, trackers and analytical tools, improving access to commercial insight.
• Identify opportunities to improve commercial reporting, analysis and ways of working, using insight to challenge assumptions and support continuous improvement.
• Share best practice and contribute to a culture of data-driven decision-making while maintaining high standards of governance and reporting accuracy.

Essential Experience Required

• Proven experience in a commercial, sales, marketing or finance analytics role, producing performance reporting and insight.
• Strong analytical skills, with experience handling large datasets, identifying trends and translating data into clear recommendations.
• Experience building or working with forecasting, modelling or scenario analysis, ideally including commission or incentive mechanisms.
• Confident stakeholder engagement skills, able to work across Sales, Marketing, Finance and MI functions.
• Experience contributing to or supporting business cases, investment decisions or performance reviews.
• Strong systems capability, including Excel and experience working with Power BI or similar BI tools.

Application Guidance

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about our guests’ experience and looking for an opportunity to grow, we’d love to hear from you. 

Why Join Us?

Working with us means more than just a role in the guest experience sector. It’s about being part of a team that values well-being and personal growth. 

Read our employee experience guide to learn more about life as a Carnival UK colleague here.

Here’s what we offer:

• Employee Discounted Cruising plus Friends and Family offers
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Recognition scheme with prizes and awards
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Company paid Health Cash Plan and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal
• Contributory Defined Contribution Pension scheme
• A friendly welcome with help settling in

Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.

Recruitment Journey

For more information on your recruitment journey, please visit our Candidate Journey Map