Operations Quality Manager
Posted 10 Oct 2026
Advertised as “Manager, Operations Quality 1”
BranchFactor Summary
The original posting with the fluff stripped out
- Level
- 1
- Expected experience
- 4–8 yrs
- Management level
- People management
No salary listed for this role.
Study levelBachelor's
Manager, Operations Quality 1
Req ID: 137632
Remote Position: No
Hiring Manager: Somphop Naksongkaew
Band: 09
Region: Asia
Country: Thailand
State/Province: Chonburi
City: Laem Chabang
General Overview
Functional Area: Quality (QUA)
Career Stream: Operations Quality (OPQ)
Role: Manager 1 (MG1)
Job Title: Manager, Operations Quality 1
Job Code: MG1-QUA-OPQ
Job Level: Band 09
Direct/Indirect Indicator: Indirect
Summary
Manages and sets direction for semi-skilled and entry-level professional personnel in more than one function or work group. Provide direction, coordination, education and tools needed to achieve and maintain the site Quality Management System and enable the achievement of quality objectives.
Detailed Description
Performs tasks such as, but not limited to, the following:
- Supports generation of performance metrics for products and processes of relatively low complexity, and drives the team to achieve Quality Goals set by management (i.e.: DPQL, Total Quality at Celestica (TQ@C)), following industry standards such as ISO, IPC, AS, TL
- Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered small in scale and low in complexity.
- Mentors and trains personnel in the practices of Quality management and Quality improvement (succession development)
- Resolves customer issues of low difficulty using quality tools: Root Cause Analysis and Corrective Actions that are effective and timely.
- Provides leadership and support in a variety of areas such as, analysis of nonconforming materials and customer return material authorizations.(RMA's), coordinating ESD compliance, supporting customer and 3rd party audits, and the administration of Quality management (Documentation, Change Control, Corrective & Preventive Actions and Calibration)
- Supports new customer qualification and New product introduction with supplier assessments, First Article Inspections and oversee generation of product documentation for products / programs that are relatively low risk
Knowledge/Skills/Competencies
- In-depth knowledge of quality metrics, ISO standards and processes.
- Knowledge of Lean and Six Sigma Manufacturing processes and controls including: Statistical Process Control (SPC), 5S and Value Stream Mapping (VSM)