Human Resources Manager

We are seeking a talented individual to join our People Function team at Marsh Asia.  This role will be based in Jakarta.  This is a hybrid role that has a requirement of working at least three days a week in the office.

Lead Human Resources (HR) Manager, Indonesia

What can you expect?

In this role you will coach, advise and partner with the business and People Managers to drive people and culture initiatives that support business strategy and strengthen our colleague value proposition. You will be a key member of the Asia People function, working closely with regional colleagues and Global People Experience (HR Center of Excellence) to deliver practical HR solutions and programs.

We will count on you to:

• Design and implement people and culture initiatives aligned to business priorities and regional people objectives, including programs that enhance our employer brand, colleague value proposition, and reinforce our collective purpose.
• Partner with stakeholders on organizational design, change management and workforce planning to ensure the right talent, structure and capability for the future.  Leverage metrics and analytics to inform solutions and priorities for change.
• Provide pragmatic HR business partnering on talent planning, succession, performance management and career development; champion coaching, learning and diversity & inclusion initiatives.
• Consult with People Partners to understand business perceptions and to determine best practice, continuously improving delivery methods, taking into account regional or country-specific nuances to guide the effective delivery of local initiatives.
• Advise and support People Managers on employee engagement, employee relations and performance improvement processes; compensation and benefits; collaborate with Employee Relations teams to mitigate risk and ensure consistent, compliant outcomes.
• Understand plans for business organizational change, ensuring robust and thorough planning takes place and that changes are implemented effectively.  Where necessary, this will include taking a leading role in consultations with statutory bodies.
• Work with the People Experience/ COE teams to strengthen HR processes and tools (e.g., performance management, skills development, talent programs) and to translate global/ regional priorities into local execution.
• Coordinate cross-functional HR programs, build strong stakeholder relationships across the business and people function, and deliver timely HR metrics and insights.
• Manage multiple projects and ad hoc requests from stakeholders while maintaining high standards of confidentiality and professionalism.
• Be highly agile, strong collaborator, effectively navigate ambiguity and demonstrate relentless focus on customer service to deliver excellence.
• Demonstrate strong understanding of Indonesia Employment Laws and Financial Services Regulations to ensure compliance and effective HR governance.
• Apply knowledge of local nuances and culture to tailor HR initiatives that resonate with Indonesian workforce.
• Utilize Bahasa Indonesia language skills effectively in communication and documentation.
• Leverage an external network within the financial and professional services industry in Indonesia to support talent acquisition, market insights and partnership opportunities.

What you need to have:

• A minimum of 12 years’ HR generalist/ business partnering experience gained from a leading multinational organization. 
• Prior experience as an HR Business Partner or HR Generalist with strong stakeholder management exposure, ideally within a matrixed organization.
• Good commercial acumen and proven track record in supporting an evolving business.
• Strong knowledge of local labour law and HR best practices in Indonesia (and broader Asia markets, preferred).
• Excellent stakeholder management and influencing skills, with the ability to build credibility at all levels.
• Demonstrated ability to coach People Managers in the business effectively through all aspects of the employee life cycle.  Ability to navigate ambiguity and manage multiple priorities in a fast‑paced environment.
• Strong analytical capability and comfort using HR metrics to generate actionable insights.
• Demonstrated experience in organizational design, change management and talent development programs.
• Ability to work independently and in a highly matrixed environment, while juggling a multitude of stakeholders.  Able to work collaboratively with local and regional team members.
• Able to manage competing priorities, work independently and act as a resourceful self-starter.
• Experience collaborating with HR Centers of Excellence or shared-service models.
• Bachelor’s degree preferably in human resource or business-related field.
• Excellent interpersonal, and written and verbal communication skills in English and Bahasa Indonesia.  additional Asian languages are preferred.
• Good understanding of Indonesia Employment Laws and Financial Service industry regulations is desired.
• Proven ability to navigate local cultural nuances and apply them in HR practices.
• Established external network in the financial and professional services industry in Indonesia is a plus.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.