CRM Specialist

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience.

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As our Junior CRM Specialist for Partner Marketing (Germany), you will own end-to-end execution across our local partner channels to engage and empower our B2B brand (Lieferando). Working closely with your team out of Amsterdam and Berlin, you will drive our CRM agenda and elevate how we communicate with restaurant partners across their journey.

These are some of the key components to the position:

• Build, schedule, and deploy localized B2B marketing, operational, and lifecycle campaigns across Email, WhatsApp, and basic automated journeys using Salesforce Marketing Cloud.
• Manage on-site partner channels by executing pop-up banners, opt-in banners, articles, and other content types across the Partner Hub and Knowledge Centre.
• Execute partner communications for promotional deals, commercial activations, and global initiatives such as Partner Awards comms.
• Oversee and maintain the local partner marketing comms calendar to ensure alignment, execution efficiency, and optimal contact frequency.
• Draft, adapt, and edit clear, value-driven partner communications, reviewing localized German and English text translations.
• Use data tools like Tableau, Monday.com, Salesforce, and Google Sheets to extract performance insights, track campaign metrics, and continuously test and optimize partner comms.
• Manage operational, transactional, and compliance comms as needed, ensuring accurate and timely delivery to partners.
• Manage external suppliers and agency partners to deliver localized channel assets.

What will you bring to the team?

• Hands-on experience executing email or messaging campaigns within Salesforce Marketing Cloud (or similar enterprise CRM platforms).
• Strong copywriting and content editing skills, with a keen eye for detail and knowledge of channels.
• Solid data handling skills, with the ability to use Tableau, Salesforce reporting, or Google Sheets to monitor campaign performance and draw actionable insights.
• Exceptional organizational skills with the ability to manage campaign timelines, prioritize ad-hoc requests, and maintain high delivery standards.
• Comfort working in a fast-paced environment with a self-starter attitude ready to take ownership, test, and adapt quickly.
• Native or professional fluency in both German and English (written and spoken) to manage regional communication channels.

Our Offer

Like a well-balanced recipe: your skills and our offer are a perfect match! Here is what awaits you with us:

💰 A competitive compensation package that recognizes your performance – complemented by an open feedback culture and regular performance reviews.

📝 A permanent employment contract with hybrid working options: three days a week in our office in Berlin-Kreuzberg and two days working from home – entirely at your convenience.

🏋️‍♀️ Urban Sports Club membership – for your work-life balance and a fresh mind in your day-to-day routine.

🍽️ Additional perks: a monthly travel allowance of €59 and a €90 monthly Lieferando Pay credit to have delicious food delivered straight to your workplace.

🏠 Company pension scheme with a 20% employer contribution.

🌐 A diverse and inclusive team with colleagues from over 99 nations, as well as the opportunity to become part of our varied communities and ERGs (Employee Resource Groups).

😎 Shared experiences: after-work drinks, regular team events, social engagement initiatives, as well as our summer and/or winter parties.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Lieferando. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our culture or company? Have a look at our career site where you can find people’s stories, blogs, podcasts and more Lieferando and Just Eat Takeaway.com morsels.

Are you ready to take your seat? Apply now
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