Sales Enablement & Analytics Manager

The Sr Manager BI – (Commercial Enablement Trainer), will lead design and development efforts to create and launch a unified commercial workflow platform.   Develop, design and deliver training on a new end to end platform that spans insights, planning, execution and reporting for the Omnichannel sales services and Business Intelligence teams.   Work with cross-functional teams to develop and deliver training that focuses on advanced, insight-driven analytical solutions that provide actionable insights, business solutions, and proactive recommendations.  

Responsibilities

• Design, Develop and deliver and maintain multi-facted training programs supporting the adoption of new commercial workflows and application and related business processes.  Including instructor-led content, eLearning modules, job aids, reference guides, videos, and performance support tools

• Provide training solutions that enable associates to effectively leverage AI-generated insights, recommendations, alerts, and automated workflows while applying business judgment to drive commercial outcomes.

• Lead user readiness, adoption, reinforcement, and role-transition strategies to ensure successful behavioral change across sales, category, analytics, and leadership audiences.

• Collaborate cross-functionally with Acosta Group teams to develop high-quality learning solutions that leverage effective tools, technologies, and instructional strategies

• Train users to interpret analytical outputs, evaluate recommendation quality, understand business drivers, and convert insights into actionable business decisions. 

• Create role based learning experiences for diverse user audiences.

• Facilitate virtual and in-person training sessions, workshops, office hours, and onboarding programs

• Develop Case use studies and learning assessments to evaluate training effectiveness through feedback, adoption metrics, and performance measures

• Support training initiatives across key workflow areas including insight generation, opportunity identification, recommendation development, strong effective presentation creation, execution tracking, reporting, and performance measurement. 

• Support change management activities by creating communication plans, adoption resources, and user engagement strategies.

• Partner with stakeholders to identify skill gaps and develop targeted training solutions that improve user adoption and productivity.

• Serve as a trusted advisor to business teams regarding learning strategies, user readiness, and continuous improvement opportunities