Telecommunicator

Job Requisition ID: 58892 Opening Date: 10/08/2026Closing Date: 10/23/2026Agency: Illinois State PoliceClass Title: ISP TELECOMMUNICATOR TRAINEE (21905) Skill Option: None Bilingual Option: NoneSalary: Anticipated Starting Salary $4,747 monthly; Full Range $4,747 - $6,446 monthlyJob Type: SalariedCategory: Full Time Number of Vacancies: 4Bargaining Unit Code: RC014 Clerical Employees, AFSCMEMerit Comp Code: 
Work Hours: Indeterminate
Anticipated Hybrid Work Schedule Availability: Not available, fully in officeHeadquarter Location: 1100 Eastport Plaza Dr, Collinsville, Illinois, 62234Work County: Madison**
Agency Contact: ISP.JobPostings@illinois.gov**

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Position Overview:

The Illinois State Police (ISP) Division of Statewide 9-1-1 is seeking a detail‑oriented and service‑focused Telecommunicator Trainee to join our team. The Telecommunicator Trainee participates in a six‑ to twelve‑month training program to develop core skills in State Police telecommunications. The trainee learns communication protocols, FCC regulations, radio and teletype operations, and ISP computer systems through classroom instruction, demonstrations, and on‑the‑job training. Responsibilities include updating manuals, maintaining files, and entering operational data. The position also involves attending meetings and workshops to support development toward full telecommunicator proficiency. ISP encourages all those who qualify to apply!

The Illinois State Police offers a robust benefit package including:

• Health, life, vision, and dental insurance.
• 12 weeks paid maternity/paternity leave.
• Pension Plan
• Deferred Compensation, and other pre-tax benefit programs.
• Employees earn twelve (12) paid sick days annually.
• Ten to twenty-five (10-25) paid vacation days based on years of service.
• Employees earn three (3) paid personal days pro-rated based on start date.
• Thirteen-Fourteen (13-14) paid state holidays annually.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger and something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule and flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

• Under immediate supervision, participates in an agency sponsored training program for a period of six to twelve months in State Police telecommunications applications designed to develop familiarization with State Police telecommunication procedures and practices and the usage of two-way radio, teletype devices and computer equipment.
• Receives on-the-job formal and/or informal orientation in training to acquaint the employee with the duties and responsibilities of the telecommunicator position and the interpretation of Illinois State Police (ISP) communications procedures, Federal Communications Commission rules and regulations, and the ISP computer system.
• Attends classes, listens to instructors, observes visual demonstrations, takes notes, and studies course material.
• Inserts updates into operational manuals. Maintains files, inputs arrests, warnings, and motorist assist documents into a centralized computer database.
• Attends and participates in staff meetings, conferences, workshops, and other activities which provide meaningful learning experiences.

Minimum Qualifications

• Requires a high school diploma earned from an accredited institution, a State of Illinois High School Diploma*, or reciprocal state educational attainment. * Public Act 102-1100: The State of Illinois High School Diploma (High School Equivalency).
• Requires pre-employment examination of job-related skills.
• Requires pre-employment auditory memory assessment.
• Ability to type accurately at a minimum of 20 WPM. 

Preferred Qualifications

• Prefers at least six (6) months of experience with keyboarding or computer typing.
• Prefers at least six (6) months of experience using basic computer systems or software.
• Prefers at least three (3) months of experience with obtaining and providing information via a standard telephone or two-way radio.
• Prefers at least three (3) months of experience or coursework involving filing or organizing documents, either paper or electronic.
• Prefers at least three (3) months of prior full-time or part-time job experience.
• Prefers prior preparation of three (3) or more written documents (i.e. essays, research papers, notes, etc.) during school coursework or other training courses.

Conditions of Employment

• Ability to pass an Illinois State Police background check and drug screening.
• This position requires successful completion of the Law Enforcement Agencies Data System (LEADS) on-line course and LEADS Full Access Certification Examination during the training period.
• Requires a clear speaking voice.
• Must be able to work assigned shifts, weekends, and holidays.
• Ability to type accurately at a minimum of 20 WPM.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com