People Development Specialist

People Development Specialist (Temporary position)

(Training administration/ Content management /Reporting Specialist) 

Place of work: Cracow

About the role:

In this role you will be a member of the People Development Specialist (PDS) Team, which mainly supports the global network of Talent Development, Talent Acquisition and Talent Management colleagues. You will work closely with Group Compliance Academy, who support the development of specific capabilities within our organization. Your role will be to build and administer training programs, manage operational processes and provide reporting services.

Contract type:

Fixed term contract, temporary employment – 6 months with a possibility to extend it.

Responsibilities:

As a Specialist for Technical Academies, your main responsibilities will include, but not necessarily be limited to, the following:

• Manage administration of the global learning platform (powered by CrossKnowledge)
• Build learning channels and training programs to meet stakeholders’ requirements and goals
• Manage training assignments (registrations, progress tracking, learner management)
• Consult with stakeholders and subject matter experts to collect requirements and develop content (build and edit simple courses using appropriate tools such as Articulate, Synthesia)
• Manage relevant content (upload, review, update, test and assign)
• Actively manage training programs ensuring that queries/issues are resolved
• Collaborate with subject matter experts and admin network to present system functionalities, provide system training and find optimal solutions
• Report on various KPIs (e.g. content utilisation, learner progression, user satisfaction)
• Work with internal IT department and external vendors to ensure highest possible user experience
• Develop and update policies and guidelines to ensure proper level of governance is in place

Candidate’s profile:

• Fluent English 
• Min. 1-2 years of experience in a role within learning and development, training management and/or user experience environment
• Experience with data reporting and analytics (intermediate level)
• Ability to work in a virtual team with a high level of autonomy
• Good interpersonal skills and confidence in dealing with stakeholders
• Proficiency in Office 365

Additional skills that would be beneficial:

• Training Design and Build – knowledge of UX/UI
• Online training tools such as Articulate, Synthesia