Experience Designer

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The opportunity

We are looking for an Experience Designer for EY Wavespace ASEAN team. In Wavespace, we design immersive programs and experiences that bring the right people together, giving them the mindset and collaborative tools to think differently. These days we are doing this both virtually, in-person, and blended sessions for clients around the world.

Your key responsibilities

 A Wavespace Experience Designer understands what excellent design looks like, how to articulate a client’s vision and the roadmap to get there and has experience in consulting. Key responsibilities include:

• Lead transformation experiences by using business design, behavioural science, gamification and/or other frameworks to curate exceptional Wavespace experiences
• Ensure a consistent Wavespace design experience using approved methodologies and best practices
• Maintain oversight of application of technology, session design process and creative elements to ensure Wavespace experiences meet customer expectations (clients, account teams and other internal EY teams)
• Primary day-to-day interface with Wavespace customers taking accountability for all aspects of planning, scoping, design and delivering Wavespace experiences including facilitation
• Ensure a high-quality seamless experience that engages all participants
• Oversee logistics, technical setup, and documentation upon close out
• Deliver successful simple to complex sessions across a wide array of industries
• Provide direction and performance feedback to the production team
• Work with internal EY teams to embed Wavespace into their growth plans, and ensure the brand of Wavespace is embedded in their target accounts
• Support to build a strong pipeline of demand for Wavespace, and deliver client results that lead to influenced sales
• Has mastery of all the domains of collaborative work, Design Thinking, knowledge management, and other underlying models that make up the Wavespace approach. Also lead the experience from the “front of the room” as facilitator

Skills and attributes for success