Product Specialist
€61,500 – €74,500 / yr base salary
Posted 28 Sep 2026
Advertised as “Product Specialist (EU)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 1–5 yrs
- Management level
- Individual contributor
- Employment
- Remote
- Contract
- Full-time
- Visa sponsorship
- Not offered
| Base salary | €61,500 – €74,500 / yr |
|---|
Study levelBachelor's
About the job
About Us
In 2020, a group of senior technology and product experts from Google and Verily China decided to delve into the intelligent digitalization of life science clinical research. Their findings resulted in AlphaLife Sciences, a pioneer in the fusion of life sciences and AI computer science as an AI-enabled integrated clinical research platform. Our flagship product, AuroraPrime, integrates Generative AI and Large Language Models (LLMs) into a powerful AI-driven SaaS platform.
Trusted by global top MNCs, our innovations accelerate drug development and market entry. We are committed to globalizing AuroraPrime to enhance clinical trials and real-world research by leveraging cutting-edge AI, cloud computing, and big data. We help our clients achieve clinical operational efficiency, automate processes, and make smarter decisions to get their products to market faster.
We are proud partners with Microsoft's Pegasus Program, Google for Startups, and Johnson & Johnson Innovation JLABS, delivering cutting-edge solutions like Generative AI-Copiloted Medical Writing, Intelligent EDC and Data Management, and Agile Trial Management.
Responsibilities
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Solutioning and configuration of applications to meet customer needs, including but not limited to workflows, document types, AI prompts, and customer style guides and formats
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Training of users and administrators on the use of products
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Manage and coordinate customer projects, ensuring successful delivery within scope and timeline
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Provide post-go-live administrative support for multiple clients
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Support pre-sales activities including understanding customer business needs, demonstrating solutions (virtually or in person at conferences), and contributing to solution proposals
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Analysis and deployment of new product features
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Maintenance of production and sandbox environments
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Creation of regular and ad hoc customer reports
Requirements
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Experience with configuring/supporting/implementing software solutions. Experience with clinical, drug R&D, or regulatory submission software is highly preferred
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1-5 years product specialist, customer success or consulting experience
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Ability to quickly understand client requirements and needs and articulate potential solutions