Revenue Cycle Management Manager

Location: Hybrid (San Francisco)
Employment Type: Full-time
Department: G&A
Reports to: Principal, Revenue

 

About Teal Health:

At Teal Health, we’re on a mission to provide women with the tools, access, and resources they need to make informed decisions about their health, starting with cervical cancer screening.

We believe it’s time to redesign women’s health and put women, their preferences, and their experiences at the center. By offering women the choice to self-collect from the comfort and convenience of home, we can expand access to life-saving preventive care and help eliminate cervical cancer in the U.S.

 

Our Values:

We boldly champion the future women deserve. And we do this through our values, which are to elevate women, expect exceptional, and learning, every day. The Teal team lives our values and uses them to guide our decisions when building Teal.

Why We Are Hiring For This Role

We are hiring a Senior Manager of Revenue Cycle Management to own how Teal gets paid, from insurance verification through final collection. The role is equal parts strategy and hands-on execution.

We’re looking for someone well-versed in RCM and healthcare billing strategy. This individual will own the day-to-day revenue cycle function, collaborate with leadership both in-department and cross-functionally, and they will ultimately support a team of their own.

This role reports directly to our Principal, Revenue Strategy & Operations,

What You'll Do

• Manage the claims process — correct codes, modifiers, patient and insurance information, and provider on the claim — and build the checks that catch errors before submission.

• Own the denials process end to end — how denials get worked, prioritized, and escalated.

• Prevent denials at the source. Trace each pattern back to the coding rule, system setting, unenrolled provider, or skipped eligibility check behind it, and fix that.

• Track how each insurer is implementing the cervical cancer testing 2027 coverage requirement and where their published policy or claims setup falls short of it. Use that in appeals, and hand the pattern to the Principal, Revenue, when it belongs in a contracting conversation.

• Own the core numbers: net collection rate, denial rate, clean claim rate, days in accounts receivable, and cash collected. Know them by insurer, by state, and by month, and explain every movement.

• Keep aging balances low and cash flow predictable. Decide when to appeal, when to rebill, and when to stop working a claim.