Workplace Experience

Build with us

Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.

Today, more than 250,000 companies trust our all-in-one platform to get paid, manage money and grow on their terms. Simple, scalable and built with real businesses in mind.

We're one of Europe's fastest-growing fintechs, with 950+ Mollies across 14+ locations. Our people make this growth possible. We move fast, build with purpose and care deeply about our customers. Whether you're solving problems, building market-leading products or exploring how AI can make work smarter, you'll have the freedom to create and the trust to deliver.

If you're ready to grow, shape the future of fintech and join an ambitious, high-performing team, this is the place for you.

Your impact

At Mollie, we want to ensure all Mollies have a productive and comfortable workspace. In this fun and independent role, you will be responsible for the smooth operation of our Lisbon office, maintaining a clean and well-stocked environment. Your efforts will directly contribute to a positive and efficient working atmosphere. You'll also be prepared to occasionally travel to and work from our other sites to support seamless coverage of the Workplace team.

Our ideal candidate has great administrative and hospitality skills, previous exposure to administrative/clerical work will be a benefit. The ability to work independently and proactively in an ever changing environment is important as well as a can-do attitude to thrive in a social, high paced environment.

This is an office based role where you will be expected to work at the office 5 days per week.

 

What you'll ship

• Office Maintenance: Conduct daily checks, restock snacks and kitchen supplies (~1 hour/day, with heavier clean-up and dishwasher duties on Tuesdays and Thursdays). Maintain plants and liaise with coffee suppliers. Ensure overall office cleanliness, meeting room readiness, and basic IT/wiring upkeep.

• Supply Management: Manage office supplies and weekly grocery orders, including receiving and organising inventory. Liaise and manage external vendors and suppliers (groceries, coffee, catering, etc.) to ensure timely delivery and payment.

• Facilities Support: Coordinate landlord communications and liaise with external service providers for cleaning, catering, maintenance, and ad-hoc facilities needs or events. Handle minor office repairs, IT/wiring setup, and room maintenance as needed.

• Health and Safety: Helping to ensure a safe working environment you will form a part of a team that acts as first responders to any emergency, organise the yearly training and ensure that our Lisbon office is compliant with H&S legislation

• Emergency Preparedness & Drills: Maintain the office Medidas de Autoproteção (Self-Protection Measures) and execute annual evacuation drills (with training provided).

• Occupational Health & Ergonomics: Oversee ergonomic assessments and occupational health checks (Medicina do Trabalho) for all Portugal-based employees.

• Compliance Documentation: Maintain all health, safety, and facilities documentation to ensure 100% compliance during ACT audits.

• Hospitality & Events: Welcome guests and vendors to the office. Support ad-hoc office events, meet-ups, and social committee initiatives, with potential to lead future social and team-building events. Support with event catering, possibility of supporting lunch in the future.

• Policy Enforcement: Encourage a culture of shared responsibility for the office environment by firmly but respectfully providing feedback to colleagues on clearing up after themselves.

• Office support: You will assist with welcoming new team members celebrating milestones and anniversaries. Communication channels (email and electronic messages) will be attended to by you.

• Onboarding & New Hires: Act as the key point of contact for new hires in Lisbon, handling initial comms and ensuring they feel supported and equipped for success from day one.

• People Support: You’ll support employees by collaborating with the People team to handle daily tasks and employee requests.

 

What you'll bring

• A strong level of resilience, a great sense of humour, and the ability to thrive as a collaborative team player with the other Workplace team members across our offices.

• Experience in customer focused role/s such as hospitality, office administrator or assistant preferably in a multinational office with a diverse workforce.

• Independence and Initiative: we are looking for someone proactive who can work independently to identify and address facility needs and who will take ownership of maintaining a high standard of office presentation and functionality.

• Willingness to be a first responder in case of emergencies and receive the necessary training for this function.

• Eagerness and ability to develop knowledge in managing office facilities in Portugal with responsibility for local H&S compliance.

• Willingness to learn Portuguese Labor Law (Código do Trabalho), Law 102/2009 (SST framework), and ANPC fire regulations.

• Readiness to work alongside ACT inspectors and manage external SST (Serviços de Segurança e Saúde no Trabalho) vendor contracts with appropriate guidance.

• Certified First Aid / Fire Warden qualification or Level V/VI Técnico de Segurança no Trabalho accreditation is a plus, or a strong willingness to obtain them.

• Strong administrative and organisational abilities.

• Excellent communication skills (written and spoken) in English and Portuguese.

• Drivers license

• Ability to work between the core hours of 8:30AM and 5:00PM at the office, plus flexibility to support out of hours events - time will be given back in lieu.

Grow your way

At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.

You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.

No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.

 

Unlock your full potential and join us to eliminate financial bureaucracy

If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.

Want a peek behind the scenes? Check out what life at Mollie is really like.

 

AI at Mollie

We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day

AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.