UX Designer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the UX Designer – Diagnostics in our Advanced & Creative Design Global (A&CD) team we’re looking for? 

Responsibilities

• Product Design & UX Execution

• Lead end‑to‑end UX design for DIALOGS, focusing on diagnostic log exploration, troubleshooting workflows, event timelines, and error interpretation.

• Translate technical and operational concepts into structured workflows, wireframes, interaction models, mockups, and hi‑fi prototypes.

• Produce clear interaction specifications and design documentation for smooth collaboration with developers.

• Communicate design decisions using user flows, diagrams, storyboards, and prototypes.

• User‑Centered Design & Iteration

• Understand how technicians and maintenance engineers interpret logs, identify root causes, and validate corrective actions.

• Conduct usability testing, heuristic evaluations, and gather user feedback to drive iterative improvements.

• Integrate operational constraints, product requirements, and usability insights to refine the product experience.

• Design Systems & Consistency

• Contribute to Alstom’s design system through reusable components, documentation, and pattern refinement.

• Promote consistency across screens, interactions, and accessibility within the DIALOGS application.

• Collaborate with engineering counterparts to ensure feasible and scalable component implementation.

• Accessibility & UX Quality

• Apply accessibility principles (WCAG standards) across all designs, ensuring inclusivity and clarity.

• Identify potential usability risks early and help teams mitigate them.

• Support internal reviews and quality checks to maintain high UX standards.

• Diagnostics Analysis & Improvement

• Review user workflows and identify friction points in troubleshooting and diagnostic interpretation.

• Recommend improvements based on user behaviour, system patterns, and practical maintenance workflows.