Business Operations Associate
US$90,000 / yr base salary
Posted 7 Oct 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 2–4 yrs
- Management level
- Individual contributor
- Employment
- Hybrid
- Contract
- Full-time
| Base salary | US$90,000 / yr |
|---|---|
| Cash bonus | US$20,000 |
| Total comp | US$110,000 |
Please note: This role is based in San Francisco, in our office 3 days per week.
About Us
Office Hours is an on-demand expert network that connects leading organizations with trusted experts across various knowledge domains. Experts earn income by sharing their knowledge through advisory work, projects, and AI model training. Our platform handles the complexities behind the scenes— screening, compliance, scheduling, and payments—so knowledge sharing stays focused on meaningful insights and real impact.
We're a hyper-growth and profitable company, quickly expanding our expert network, launching new offices, and new products. We are headquartered in San Francisco, with offices in Brooklyn and Bangalore. Our customers include the fastest-growing digital health companies, technology companies, institutional investment firms, consulting firms and AI Labs. We are backed by top marketplace investors and operators of companies like DoorDash, Airbnb, Affirm.
What we believe
Human knowledge is the world's most valuable asset. And yet, despite being more interconnected than ever, most knowledge still remains stuck in our heads, inaccessible and underutilized. Our vision is to make human knowledge easily accessible and infinitely scalable by building tools for the new age knowledge economy.
About the role
We're hiring a Business Operations Associate to work on the most important problems at Office Hours. You'll report to our Business Operations Lead, partner with every part of the leadership team, and swarm wherever the company needs you most.
Your first tour of duty is our revenue engine: the core expert-network business that funds everything else. After that, the work follows the company's biggest problems.
This role is for a top-performing former consultant or operator who is AI-native, has the presence to work directly with leadership, and wants to build things rather than advise on them.
What you'll do
Your first projects:
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Build our RevOps function. Own how Client Solutions and Sales set goals, track performance, and run the business: the weekly book-of-business and pipeline reviews, the CRM, and reporting people actually use. When we ship new tools, build the materials and drive adoption.
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Build our first business analytics function. Give the leadership team the commercial insight it needs for planning, offsites, and strategy. Go from raw data to a recommendation, then help execute it.
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Run the business AI-natively. Find the rote work across every team and automate it, so we scale output, not headcount. Help us redesign how we structure our teams and our information ecosystem to “” of AI.