IT Specialist

Welcome to Domes!

Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.

With presence in Crete, Ionian Islands, Chalkidiki, Rhodes, Cyclades, Athens, Portugal and Spain, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.

Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.

We are currently hiring for our operations in Domes Aulus Zante an IT Specialist.

The Role:

The role of the IT Specialist in Domes Resorts plays a multifaceted and pivotal role, ensuring that technology supports both operational efficiency and positive guest’s experiences. From maintaining network infrastructure and ensuring cybersecurity to troubleshooting software systems and supporting staff, the ideal candidate is integral to the smooth functioning of Domes’ modern businesses. As technology continues to evolve, the role will expand, presenting new challenges and exciting opportunities for innovation within the sector.

Some of the responsibilities you will be entrusted with:

• Responsible for overseeing the Domes’ network infrastructure by ensuring that all servers, routers, switches, and wireless access points function optimally.

• Monitors performance to avoid network outages or slowdowns that could disrupt guest services or internal operations.

• Manages firewall settings, intrusion detection systems, and secures networks, ensuring compliance with privacy regulations (e.g., GDPR, PCI DSS) for handling payment and personal guest information.

• Ensures that the PMS (Property Management System) runs smoothly and integrates effectively with other hotel management software such as Point of Sale (POS) systems, housekeeping management tools, and revenue management systems.

• Maintains systems that focus on enhancing the guest’s experiences, like digital check-ins, in-room technology, guest service apps, and smart room technologies to be users-friendly and function correctly.

• Αlso manages other essential business applications used by the company, such as accounting software, T&C management systems, customer relationship management (CRM) systems, and email platforms to be regularly updated and patched.