Technical Configuration Specialist

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. 

Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration. 

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey! 

Position Overview

The Technical Configuration Specialist is responsible for the setup, maintenance, testing, and troubleshooting of merchant production accounts within the payment gateway environment. This role ensures accurate configuration of payment methods, banking information, currencies, MCC codes, terminals, and account profiles while maintaining compliance with industry regulations and business requirements. The specialist works closely with internal teams and external stakeholders to support merchant onboarding, account modifications, and production issue resolution.

Key Responsibilities

• Configure, maintain, and troubleshoot merchant production accounts and payment gateway settings.
• Set up merchant profiles according to specific business, banking, and regulatory requirements.
• Configure payment methods, acquiring banks, currencies, MCC codes, terminals, and Alternative Payment Methods (APMs).
• Manage modifications for existing merchant accounts, including profile updates, additional sub-accounts, and account closures.
• Perform validation and testing of configurations prior to production deployment.
• Investigate and resolve account configuration issues and transaction-related incidents.
• Analyze API requests and responses to ensure configuration accuracy and successful transaction processing.
• Support onboarding projects and production changes for new and existing merchants.
• Collaborate with Operations, Product, Development, Integration, Risk, and Support teams to resolve technical issues.
• Maintain documentation and operational procedures related to merchant configurations and payment processing.

Requirements

Technical Requirements

Payment & Gateway Knowledge