State Profit Protection Manager

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Brighter Futures Start Here

**We are an inclusive team who power two of the most iconic and loved brands, Kmart and Target. We have more than 50,000 passionate individuals across our stores, distribution centres, and offices around the globe.

With our brands touching the lives of almost two million customers every week, you’ll feel the impact of the work you’ll do every day. As a leader in the retail market, we’re optimistic about our future and yours. We’re changing at a rapid rate, giving you challenging work that you’ll be proud of.

**Join the team

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As the State Profit Protection Manager - NSW/ACT, you will act as a strategic business partner to operational leaders across your assigned state, driving initiatives that protect profitability, strengthen operational controls, and reduce business risk.

You will influence senior stakeholders, lead governance and compliance activities, and translate national Profit Protection strategies into tangible business outcomes. Success in this role will be measured not by activity, but by the outcomes you create through leadership influence, risk reduction, operational excellence and measurable profit improvement.

**What you’ll be doing
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• Own and drive Profit Protection performance across the state, delivering measurable improvements in shrink, governance, compliance and business risk reduction.
• Act as the strategic Profit Protection advisor to State Managers and Zone Managers, holding leaders accountable for agreed actions and performance outcomes.
• Lead the execution of national Profit Protection strategies across the state, translating business priorities into measurable operational outcomes and sustainable performance improvements.
• Identify emerging risks, operational vulnerabilities and loss trends, implementing proactive interventions before they impact business performance.
• Support high-risk store interventions and recovery plans.
• Coach operational leaders to strengthen Profit Protection capability and ownership.
• Deliver continuous improvement initiatives that enhance controls, processes and ways of working.
• Champion the adoption of new technologies, governance frameworks and profit protection programs. 
• Use data, insights and emerging risk trends to influence senior leadership decisions and shape state performance priorities.
• Lead the execution of national Profit Protection strategies within the state, ensuring consistent implementation and measurable business outcomes.
   

**To be successful in this role you’ll have:

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• Extensive experience in Profit Protection, Loss Prevention, Retail Operations or a related business leadership role, with a proven track record of delivering measurable business outcomes through strategic influence, risk reduction and operational improvement.
• Strong commercial acumen and the ability to interpret data, identify trends and translate insights into effective business actions.
• Demonstrated success influencing, challenging and holding senior operational leaders accountable for delivering measurable business outcomes across large and complex teams.
• Exceptional leadership presence and communication skills, with the confidence and credibility to influence difficult conversations, drive accountability and challenge established thinking at senior leadership levels
• Experience leading governance, compliance and audit programs within a complex retail environment.
• Strong strategic thinking and problem-solving capability, with the ability to navigate ambiguity, assess complex risks and drive sustainable business improvement across multiple stakeholder groups.
• Advanced capability in Microsoft Excel and data analysis tools, with experience leveraging business data to support decision making.
• Proven ability to operate strategically while driving disciplined execution, creating accountability and delivering sustainable business outcomes rather than short-term fixes.
• Previous retail experience and a deep understanding of operational processes controls and profit protection principles.

Benefits we’ll offer you:

• A team member discount card that gives you a discount at Kmart, Target, Officeworks and Bunnings 
• Access to the Brighter Benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers!  
• We want you to feel rewarded for your commitment and hard work that's why eligible team members get the opportunity to participate in a bonus program 
• We offer inclusive parental leave, and ongoing support offered through our partnership with Circle In for team members of all backgrounds and family circumstances  
• A dynamic learning and support program 
• Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
• A Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
• Great career opportunities across the broader Wesfarmers Group 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like, by emailing kmartgroupcareers@kmart.com.au.

If you would like to explore a career with Kmart and this sounds like the perfect role for you – apply now!

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