HR Shared Services Coordinator

Role Purpose

Responsible for ensuring that HR programs, processes, and policies are effectively administered in a way that reinforces Corning’s Values and fosters a positive work environment, while maintaining full compliance with all applicable legal and regulatory requirements. The role ensures that key stakeholders clearly understand the purpose, value, benefits, and proper application of HR initiatives, and that established standards and guidelines are consistently communicated and applied across the organization. It also drives the delivery of high-quality HR services that meet or exceed expectations in both quality and timeliness. Additionally, the position supports sound financial decision-making by providing recommendations that align with top-quartile cost performance objectives, while maintaining an appropriate level of HR service and employee support.

Key Responsibilities

• Administers change management strategies in support of successful implementation
• Implements HR programs / processes / policies in compliance with current legal and regulatory policies and assesses them to determine the extent to which they support Corning Values and positive work environment
• Researches external market practices to identify opportunities for continuous improvement to better meet corporate, business, function, and employee needs
• Gathers and analyzes data on the performance and impact of HR programs / processes / policies, highlights areas of concern or improvement, and creates reports and presentations as requested to ensure achievement of targeted results
• Develops and maintains subject matter experts through independent research and participation in company / professional groups
• Recommends areas for standardization of HR programs / processes / policies, as appropriate, to reduce complexity of administration and associated costs
• Identifies trends and enabling technologies that will improve ability to meet strategic objectives
• Builds HR reputation through value-added interactions with customers
• Monitors vendor performance in cooperation with Procurement and other appropriate functions to establish stronger vendor relationships, as necessary
• Addresses and resolves vendor issues within sphere of control and escalates others as appropriate
• Educates colleagues and customer groups on proper use of HR systems for which he/she is responsible
• Monitors and maintains integrity of data contained in HR systems for which he/she is responsible
• Provides ad hoc support as necessary
• Administers HR payment and billing processes as appropriate
• Provides voice of the customer feedback on HR programs / processes / policies and ease of use

Experiences/Education - Required

• Up to 2 years of HR  experience, in Talent Acquisiton or Shared Services environment preferred
• Bachelor’s degree
• Advanced English
• Computer Proficiency (Outlook, Word, Excel, PowerPoint)

Experiences/Education - Desired

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodations related to disability or religion, please contact us at accommodations@corning.com