Costumer Service Officer
Posted 12 Oct 2026
Advertised as “Costumer Service Officer - Baghdad”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Contract
- Full-time
Compensation
No salary listed for this role.
Role speciality
Banking Customer Service
Required qualifications
Field of studyAccounting, Business Administration, Finance (or related)
Study levelBachelor's
To provide high-quality banking services to individual and corporate customers, respond to inquiries, and follow up on customer requests and banking transactions, ensuring customer satisfaction and compliance with the bank’s policies and procedures and the instructions of the Central Bank of Iraq.
Key Responsibilities
- Welcome individual and corporate customers and provide information about the bank’s products and services.
- Process customer requests and follow up on account opening and customer information updates in accordance with approved procedures.
- Assist customers with banking cards, transfers, digital banking services, and other banking products.
- Handle customer inquiries and complaints and coordinate with relevant departments to resolve issues promptly.