Support for Audio Video and Visual Services
Posted 8 Oct 2026
Advertised as “C005127 Support for Audio Video and Visual (AV/V) Services (NS) - WED 21 Oct”
BranchFactor Summary
The original posting with the fluff stripped out
- Level
- C005127
- Expected experience
- 3+ yrs
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Contract
Compensation
No salary listed for this role.
Role speciality
Active DirectoryAudio Video and Visual ServicesAudio-Visual Room SystemsCommunication Systems IntegrationNetwork MonitoringPublic Key InfrastructureVideoconferencing
Useful technologies
Active DirectoryCA Performance ManagementCA SpectrumCiscoCrestronEpsonExtronHP/PolyNECnGeniusOnePanasonicPEXIPPKIPoly Clariti Core/EdgePoly Clariti ManagerSplunkTelevic
Deadline Date: Wednesday 21 October 2026
Requirement: Support for Audio Video and Visual (AV/V) Services
Location: Mons, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 160
Required Start Date: 16 November 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
AV/V Service Implementation
- Participate on the implementation of all AV/V service demands for projects and R2Ps requested by the customers and ensure the delivery of the AV/V services fulfilling customer requirements.
- Create the designs, plans (room layouts, implementation plans) and required document to accredit the implemented projects or projects to be implemented.
Maintenance
- Implement security measures (patches, updates, etc..) on the systems manually or supervise automatic deployment with no to minimal downtime.
- Perform all administration and maintenance tasks required at the backend and frontend as a Subject Matter Expert to ensure the availability, continuity and optimum performance.
- Bring the backend systems (and if software exists also frontend devices) to the latest software version released by the vendor and approved by NATO authorities
Continual Service Improvement
- Improve backend and frontend maintenance activities; monitoring tools and implementation of security measures resulting in minimal to no service interruption.
- Continuously improve the quality and efficiency of AV services by monitoring and maintaining healthy backend and frontend environment thus reducing the need for support.
- Identify and provide opportunities for continuous service improvements.
Requirements
Skills, Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Videoconferencing Technologies - Advanced Proficiency Level - At least 3 years' experience in problem solving, strong knowledge of HP/Poly and PEXIP Videoconferencing Technologies such as Poly Clariti Core/Edge, Poly Clariti Manager, PEXIP back-end infrastructure, Diagnose and resolve technical issues, support software and basic associated network related problems.