Administrative Associate

About Reliance Health

We're a healthcare technology company of 400+ people using technology to make healthcare affordable, accessible, and delightful in emerging markets. We operate across Nigeria, Egypt, Senegal, and Côte d'Ivoire, with 300,000 people depending on us for their healthcare. We're one of Time Magazine's World's Top Health tech Companies (2025).

We're a data-driven team that values ambitious thinking, simple communication, and working without micromanagement. We move fast, learn by doing, and our diverse team spans multiple nationalities and backgrounds.

The Role

As our Senior Administrative Associate, you'll be the backbone of our clinic operations. You'll make sure patients have a great experience from the moment they walk in. You'll keep the facility running, the team coordinated, and the paperwork in order. If you like solving problems before they become problems, this role is for you.

What You'll Do

• Keep the clinic safe, clean, and fully operational every day
• Manage staff schedules, attendance, and leave planning
• Help patients book appointments and get the information they need on time
• Plan and run health outreach programs and wellness events in the community
• Handle billing, invoicing, and payments from corporate clients and vendors
• Make sure all regulatory paperwork is filed correctly and on time
• Train staff on digital tools and find ways to make processes faster and simpler

Requirements

What You'll Bring

• Bachelor's degree or HND
• 3-5 years of post NYSC experience in operations management in a service industry (healthcare, hospitality, or corporate services)
• Direct experience working in a healthcare or clinic setting
• Ability to use data to track performance and spot areas for improvement
• Completed NYSC or have a certificate of exemption
• Live within 10km of Reliance Family Clinics, 44/46 Shasha Road, Akowonjo or 89, Isheri-Oshun Road, Bucknor, Ejigbo, Lagos.

Nice to Have

• Experience with electronic medical record (EMR) systems or clinic management software
• Background in event coordination like corporate health talks or community outreaches
• Knowledge of regulatory compliance for health facilities (LAWMA, HEFAMAA, FIRS, LIRS)
• Strong communication skills and ability to work well with different teams

Benefits

What We Offer

• Salary: ₦297,148.71 monthly net
• Work Arrangement: Onsite at a Reliance Family Clinics
• Paid annual leave
• Premium health insurance coverage for you and your family
• Learning and development allowance to support your professional growth
• Social events allowance
• Daily light refreshments
• Annual performance bonus
• Annual performance-based salary review
• Monthly contributory pension

Ready to Join Us?

If this sounds like you, we'd love to hear from you. Apply today.