Owner/Operator

About Decimal

Decimal is a franchise network of operator-owned accounting firms. We built the technology, processes, and infrastructure we had when we were running a firm, then made it available to independent accountants who want to grow without giving up ownership.

This role is for a Columbus-based Decimal franchise. We’re looking for someone who wants the accountability of running a firm without spending years building the infrastructure to make it possible. You get real ownership of the practice and a client base to grow, backed by systems that most independents spend a decade cobbling together.

Job Summary

We are seeking an Owner/Operator who will run this franchise location. This is not a senior manager role inside a large firm. You take on the client relationships and the accountability of running a practice. You get the technology stack, specialized teams, and network that most independent firms spend years trying to build on their own. Early on, the role covers firm management, client delivery, and business development. As the team grows, you shift toward leadership and strategy, operating within Decimal’s standards.

Key Responsibilities:

Firm Management & Operations

• Set the culture for the franchise, with Decimal’s values as the baseline.

• Oversee financial health: budgeting, forecasting, cash flow, and profitability.

• Ensure compliance with tax regulations and labor laws.

• Build relationships with clients, referral partners, and local contacts that lead to new business.

• Manage payroll, benefits, and operational processes.

• Maintain clear documentation of decisions, client interactions, and procedures.

• Participate in the Decimal franchise network and keep your team connected to it.

Client Delivery & Team Leadership

• Lead Accounting Managers and Delivery Support.

• Conduct performance reviews and support professional development.

• Own client onboarding and hold it to Decimal’s standards.

• Spot operational problems and fix them.

• Give the team guidance on compliance and day-to-day operations.

• Act as the primary escalation point for client issues.