Continuous Improvement Manager

It's more than a job

In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.

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Are you passionate about transforming processes, driving operational excellence, and building a culture of continuous improvement?

At Kuehne+Nagel Global Services, you will have the opportunity to influence the way more than 2,000 colleagues work across our global service organization. As our Continuous Improvement Manager, you will play a key role in designing and implementing a world-class Continuous Improvement program, empowering teams to work smarter, solve complex challenges, and deliver measurable business impact. 

As a Continuous Improvement Manager, you will lead the deployment of Lean and Six Sigma methodologies across our organization. You will help create a sustainable culture of continuous improvement through training, coaching, consulting, and hands-on project delivery. Working closely with operational leaders and international stakeholders, you will drive initiatives that enhance efficiency, quality, and performance across multiple business units. 

How you create impact

•    Design and implement a structured Continuous Improvement Academy and certification program.
•    Develop and maintain Lean, Six Sigma, and CI toolkits tailored to our organization.
•    Act as a local Continuous Improvement Champion and drive Continuous Improvement initiatives across teams.
•    Coach leaders and teams on identifying improvement opportunities and applying Continuous Improvement methodologies.
•    Lead projects focused on efficiency, quality, and operational excellence.
•    Measure, analyze, and communicate the impact of improvement initiatives.
•    Collaborate with Continuous Improvement professionals and stakeholders across Costa Rica, Cebu, Belgrade, and Thessaloniki.
•    Promote a mindset of innovation, transformation, and continuous learning. 

What we would like you to bring

• Proven experience designing, implementing, and scaling Continuous Improvement programs.
• Strong track record of delivering measurable process improvements.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to work effectively with cross-functional and multinational teams.
• Analytical mindset with strong problem-solving capabilities.
• Self-driven, action-oriented, and comfortable leading change initiatives.
• Fluent English.
• Lean Six Sigma Black Belt and/or Green Belt certification will be considered a plus.

What's in it for you

At Kuehne+Nagel, you'll be part of a global organization where continuous improvement is more than a methodology. It's a mindset. You'll collaborate with international teams, influence strategic initiatives, and help shape the future of one of the world's leading logistics providers while creating visible and lasting business impact. 

Ready to drive transformation and turn improvement opportunities into measurable results? We'd love to hear from you.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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