Maintenance Project Coordinator

Our client is a commercial-only property restoration company serving property managers, building engineers, general contractors, and facility managers across the Phoenix and Tucson markets in Arizona. They handle water damage restoration, mold remediation, asbestos abatement, biohazard cleanup, and fire and smoke damage restoration, with 24/7/365 emergency response and a two-hour on-site commitment. Their work is concentrated in occupied buildings, which means every job has to move fast without disrupting the tenants and businesses still operating inside it.

They are hiring a Construction Project Coordinator to hold the operational picture together. This is the person who tracks every active job, keeps the data clean enough that anyone can trust it, and drives the phone calls that keep work moving. It is a fast, high-volume, detail-heavy seat, and it is the seat the rest of the team relies on to know where things actually stand.

You will report into the operations side of the business and work alongside internal teams and field crews. The role is fully remote.

Key Responsibilities

Job Coordination & Tracking

• Manage and track multiple active restoration and construction jobs at the same time inside the company's job management system (training on the specific platform is provided)
• Keep all job data current, accurate, and organized across the job management system and Excel at all times — this record is the backbone of operations and it is maintained with precision
• Monitor job progress, identify what is behind schedule, and take action to keep things moving without being asked
• Coordinate with internal teams and field crews so job milestones are hit, and communicate and address any delay immediately

Excel & Spreadsheet Management

• Build, maintain, and manage detailed job-level spreadsheets in Microsoft Excel — this is a heavy Excel role
• Audit your own work for accuracy before it goes anywhere, because errors slow everyone down and rework costs time the team does not have

Client Communication — Calls & Email

• Make a solid volume of outbound calls to clients, field personnel, and insurance contacts to provide job updates, gather information, confirm scheduling, and resolve open items
• Handle inbound client inquiries professionally and with urgency, because these clients are dealing with property emergencies and need fast, clear answers
• Follow up relentlessly on anything outstanding — if a client has not responded, you call again
• Communicate in writing by email with the same speed, clarity, and professionalism you bring to the phone
• Strong verbal and written English is non-negotiable, because you are the voice of the company on many of these calls