Technical Analyst
Posted 14 Oct 2026
Advertised as “Technical Analyst (Document & Workflow Automation)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
- Employment
- Hybrid
- Contract
- Full-time
No salary listed for this role.
About Us
At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a System Analyst within the Document Automation domain within Tech Australia Retail and Commercial, you will play a key role in managing and assessing Front Door demand received from across the bank. You will partner closely with Product Owners, Engineers, Architects, and Business Stakeholders to understand business needs, analyse requirements, identify dependencies, and ensure solutions deliver measurable business value.
This role is ideal for someone with an engineering background who is looking to transition into a more business-facing and analytical role while continuing to leverage their technical expertise.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Type: PermanentRole Location: BengaluruWork Hours: Regular Shifts(Hybrid\Blended)
What will your day look like?
- Partner with Product Owners to analyse, validate, and refine business requirements received through Front Door requests.
- Assess demand requests and support prioritisation activities based on business value, strategic alignment, complexity, and delivery capacity.
- Support solution analysis and ensure proposed technology outcomes align with business objectives and platform capabilities.
- Work with engineering teams to validate solution designs and ensure requirements are understood and implemented effectively.
- Create and maintain estimates for incoming demand and support squad planning activities.
- Monitor and continuously review demand pipelines to ensure delivery commitments remain achievable.
- Conduct impact assessments and root cause analysis for production issues and platform enhancements.
- Maintain traceability between business objectives, strategic initiatives, Front Door requests, requirements, and delivered solutions.
- Identify opportunities to improve workflow management, operational efficiency, and platform adoption across the bank.
- Actively participate in Agile ceremonies, including sprint planning, backlog refinement, reviews, retrospectives, and daily stand-ups, while facilitating workshops and stakeholder discussions to clarify requirements, scope, and expectations.