Deputy Manager

Job Title: Deputy Manager

Contract: Part time, contract, permanent]

Hours:  30 hours per week

Salary: £33,585 per annum pro rata for part time

Location: Newham Supported Living Services, London.

About Outward.

For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in Northeast London. Established by families seeking alternatives to institutional care, we’ve grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs, and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable, and empower.

Outward is proud to be an accredited Living Wage Employer. This means we are committed to paying the Real Living Wage – not just the government minimum or national living wage – to our frontline Support Workers and other eligible staff. We recognise the value of the work our teams do, and we are committed to ensuring fair pay that reflects the true cost of living. The Real Living Wage is updated annually by the Living Wage Foundation, and Outward remains committed to aligning our pay accordingly.

About the Role

We are looking for a proactive and passionate Deputy manager to join our dedicated team supporting adults with a range of needs, including learning disabilities, autism, mental health challenges, and complex support requirements. This role offers a unique opportunity to combine direct care responsibilities with service coordination and leadership duties. The role involves working across two services, one based in Beckton and the other in Forest Gate, supporting a total of six gentlemen. Responsibilities include providing person-centred support, undertaking administrative duties, working a range of shifts, and completing sleep-in duties.

As a Deputy Manager, you will play a key role in empowering the people we support to live independent and fulfilling lives. You’ll provide high-quality care and support, while also managing elements of service delivery such as support planning, key working, rota oversight, and staff guidance. You will work closely with the Team Manager and play an active role in ensuring our services are person-centred, well-managed, and aligned with Outward’s core values of engage, enable, and empower.

Your Responsibilities

A Deputy Manager supports the Team Manager in the day-to-day running of the services, ensuring that people receive high-quality, person-centred care and support in a safe and positive environment.

Key Responsibilities

Leadership and Management