Service Delivery Manager

City : Mohali

State : Punjab (IN-PB)

Country : India (IN)

Requisition Number: 45726

Role Title: AMS Quality Assurance & Service Enablement Manager

 Location(s) of role: Fully on-site, Mohali, Punjab

Bunge has an exciting opportunity available for an AMS Quality Assurance & Service Enablement Manager. In this role you will be part of a global team working on challenging, meaningful projects impacting core business activities. Since 1818, Bunge has been connecting farmers to consumers to deliver essential food, feed, and fuel to the world. Looking to the future, our ambition is to continuously reinvent ourselves, leveraging data to be at the forefront of analytics, technology and talent to accomplish our purpose in a better, faster and simpler way. Bunge is committed to operating and thriving in the digital world – creating world class agile teams where teammates are empowered and encouraged to collaborate and test and learn to succeed.

At Bunge, people don’t just come here to work, they come here to grow – solving challenges that directly impact the world with a diverse team of thinkers and doers. Bunge offers a strong compensation and benefits package, generous paid time off program, flexible work arrangements, and opportunity to progress. Our hybrid work environment provides a balance of in-office and remote work. Most importantly, in all we do we live our values: • Act as One Team by fostering inclusion, collaboration, and respect • Drive for Excellence by being agile, innovative and efficient • Do What's Right by acting safely, ethically, and sustainably

Overview: The person in this individual contributor role demonstrates a high level of professionalism, utilizing their deep knowledge of Bunge's business, structure, and strategy to develop innovative solutions that enhance outcomes and resolve complex challenges. They are focused on building strong partnerships, influencing effectively to gain commitment, and fostering talent by coaching others to grow in their current or future roles. This role drives exceptional results through high standards, focusing on key priorities, ensuring strong organization, and proactively preparing others for change. Responsibilities include ensuring the quality of Application Management Services (AMS) and enabling seamless service delivery, optimizing processes, and championing continuous improvement initiatives within BT Global Business Operations.

Essential Functions: Main Accountabilities

• Define, implement, and lead strategic initiatives for Application Management Services (AMS), Quality Assurance (QA) and Service Enablement (SE), setting standards and driving continuous improvement across the application landscape.