Account Manager

“I love the collaborative environment at Absorb! As an Account Manager, I get the opportunity to work with great folks and I’m proud to be a part of the team. Absorb has an awesome culture that values positivity, uniqueness, and collaboration from every department. There is a commitment to innovation and growth that allows us to overcome challenges and learn new skills. The work we do makes a real difference and honored to partner with my clients to achieve our shared success.” - Tommy Rowan, Account Manager

As an Upper Mid-Market Account Manager, you'll drive revenue growth by helping customers expand their use of Absorb, uncovering upsell and cross-sell opportunities. Success in this role requires a deep understanding of each client’s business to align Absorb solutions with their goals.

The ideal candidate is a natural relationship builder with a passion for sales, proactive problem-solving skills, and strong communication and presentation abilities. Quotas focus on net retention within the assigned book of business.

Absorb Culture - Absorb LMS

What you’ll do:

• Increase the net dollar retention of your book of business through upsells and cross sells

• Negotiate client contract renewals with a focus on increased Annual Recurring Revenue and long-term relationships

• Generate and close new for opportunities for ‘land and expand’ within assigned accounts

• Generate proposals and other client facing documentation to assist your sales process

• Identify and develop meaningful client relationships

• Accurately manage and report your sales pipeline monthly and quarterly

• Thoroughly understand Absorb subscription models to effectively answer client questions

• Participate in team meetings and projects to improve sales processes & sales output

• Develop strong internal relationships to support client lifecycle

• Keep up to date with latest product releases and training seminars to ensure thorough product knowledge

What you’ll bring:

• Post-secondary degree (preferably in business or a related field)

• 5+ years of experience successfully managing client relationships and driving revenue growth through upselling