Customer Relationship Executive
US$150,000 – US$170,000 / yr base salary
Posted 22 Sep 2026
Advertised as “Customer Relationship Executive - Microsoft BizApps (D365 F&SC)”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5–10 yrs
- Management level
- Individual contributor
- Employment
- Remote
- Contract
- Full-time
| Base salary | US$150,000 – US$170,000 / yr |
|---|
Through passion and deep industry expertise, MCA Connect helps manufacturers succeed by unlocking innovation with actionable business insights. Our strategic solutions, innovation, and industry intelligence help manufacturers gain visibility, improve profitability, and achieve a competitive edge. Established in 2002, MCA Connect has grown into one of the largest US-based solution partners in Microsoft Business Applications and Azure Data & AI / Digital & App Innovation. Our Microsoft Specialties include Finance and Supply Chain, Analytics on Azure, Data Warehouse Migration, and Power Platform. We’re also a fifteen-time Microsoft Partner of the Year and three-time Inc. Best Workplaces award winner.
Title Customer Relationship Executive
Location Remote with U.S. based travel up to 50%
Description
You are an aggressive self-starter who compels others to get on board. You communicate an inspired and optimistic vision and win over colleagues, customers and business partners alike. You are known for your ability to close large enterprise software pursuits, leveraging strong solution selling techniques focused on delivering targeted business outcomes. You excel in a team-selling environment. In addition, you have the following attributes:
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Experience selling ERP and Analytics Software and Services, and/or Consulting Professional Services (Microsoft Dynamics 365 is a plus)
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You are the quintessential deal “quarterback” ensuring every detail is executed flawlessly
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Demonstrated ability to network in order to increase sales opportunities, attend marketing events and actively support marketing campaigns
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Deep understanding of the business and technical contexts in which accounts are situated
Responsibilities
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Attain sales/bookings quota by expanding MCA Connect’s footprint within the Dynamics 365 (ERP) and Business Analytics space
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You will develop and execute a strategic and comprehensive business plan, including identifying core customers, mapping the benefits of MCA Connect’s solutions to the business requirements.
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You will strive to understand the customer’s organizational structure and work to achieve alignment. You will take full responsibility for accurate forecasting, regular quarterly bookings, and execute on agreed account and business plans:
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Develop detailed sales/marketing plans and sales forecasts
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Manage time and work-flow and create effective account and evaluation plans
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Monitor competition and respond immediately and appropriately