Software Engineering Manager

Total Expert is the Customer Operating System for financial services. Our purpose-built platform combines a system of context with a system of action that enables humans and AI Assistants to engage in the moments that matter and earn customers for life. Since 2016 Total Expert has enabled more than seven trillion dollars of funded loan volume.

Total Expert is looking for an experienced engineering leader to join its Product and Engineering organization to expand and support the Total Expert platform and the teams that build it. As a Manager, Software Engineering, you will be leading an engineering team responsible for driving continuous delivery of value to our customers. You will collaborate closely with Product and other stakeholders to create alignment and set technical direction.

We are looking for a leader who excels at both coaching technologists and staying hands-on: participating actively in architectural conversations, contributing to technical design, and rolling up their sleeves to help resolve issues when the team needs it. A genuine passion for leading technologists using cutting-edge technologies and practices, including AI-assisted development tooling, is essential.

What you’ll be doing:

• Collaborate with Product and other Engineering leaders to set priorities, manage work in progress, and provide technical direction.
• Actively participate in architectural discussions and technical design reviews, bringing hands-on expertise to shape sound decisions.
• Coach team members on problem analysis, estimating, software design, development, and testing within an Agile software methodology.
• Drive and develop the team’s Agile development processes with a focus on quality and lean principles.
• Champion AI-assisted development practices within your teams, including the use of tools like Claude Code and similar automation tooling to improve developer productivity and quality.
• Champion and support department-level objectives and process improvements across our Engineering teams to increase velocity and produce effective quality software that our customers love.
• Ongoing management and professional development of team members including goal setting, mentoring on software development practices, technical skill building, and expanding domain knowledge into related technologies or new areas of the Total Expert platform.

What we are looking for:

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.
• Passion for building great products, innovating, and solving complex customer problems.
• An equal passion for enabling great teams through listening, empathizing, serving, and inspiring.