Workplace Platform Engineer

Digital devices are often the most visible touchpoint employees have with technology. As a Staff Workplace Platform Engineer, you will be at the forefront of shaping the digital workplace, driving innovation and excellence in endpoint experience across our organization.   You will lead the evolution of digital workplace platforms, designing and implementing solutions that simplify device management, automation, and monitoring. By integrating AI-powered technologies, you will transform how users interact with their digital tools, ensuring a seamless and user-centric experience.   As a technical leader, you will bridge the gap between device engineering, platform reliability, security, and user experience. If you are passionate about architecting scalable systems, and shaping the future of digital device experience, we would love to hear from you.

Responsibilities

• Lead and own the architecture of digital workplace platforms (software, hardware, SaaS, APIs) to deliver seamless, scalable, and resilient solutions at scale.
• Define and drive the strategic roadmap for the digital workplace platform domain, aligning platform evolution with business priorities and emergency technology trends.
• Design and implement new platform capabilities using modular architecture, IaC, automation frameworks, and secure-by-design principles.
• Lead the adoption of SRE best practices, including observability, SLIs/SLOs, and proactive incident management to ensure high availability, performance, and fault tolerance.
• Collaborate cross-functionally, mentor peers, and drive modernization initiatives to support a culture of continuous improvement.

Requirements (Minimum Qualifications)

• A degree or professional qualification in Computer Science/Engineering or related field, with 5+ years of relevant experience in platform, systems, or end-user device engineering roles.
• Strong proficiency in scripting and automation skills (e.g. PowerShell, Python, or similar) and experience with IaC and DevOps/SRE methodologies.
• Experience with endpoint management platforms and identity and access management (e.g. SSO, MFA).
• Strong background in observability, monitoring, and performance tuning, and ability to lead complex system debugging and troubleshooting.
• Proven leadership qualities, including mentoring and guiding technical direction, with a strong architectural mindset and system-level thinking.

Nice to Have

• Hands-on experience with VDI, virtualization, or remote desktop technologies
• Proficiency in infrastructure-as-code tools (e.g. Terraform, Ansible) and endpoint analytics platforms (e.g. ServiceNow, NexThink).