Customer Care

Dutch Speaking Customer Experts for Peugeot, Fiat and Opel

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-class organizations across the European continent. As a leader in the BPO and staffing sector, we pride ourselves on facilitating career-defining opportunities for multilingual professionals seeking to elevate their careers in dynamic, international environments.

Job Overview

We are currently seeking passionate professionals to fill the Dutch Speaking Customer Experts for Peugeot, Fiat and Opel position in Greece. This is a unique opportunity to join the thriving automotive industry, providing high-level support and driving excellence for some of the world's most iconic vehicle brands while enjoying a vibrant lifestyle in the Mediterranean.

Key Responsibilities

• Provide high-quality customer assistance for the automotive giants Peugeot, Fiat, and Opel via phone, email, and chat.
• Expertly resolve inquiries regarding vehicle maintenance, technical assistance, and after-sales services within the automotive sector.
• Maintain a deep understanding of product specifications and brand standards to provide accurate information to customers.
• Collaborate with internal teams to ensure seamless service delivery and high customer satisfaction rates.
• Process service requests and documentation with precision, ensuring compliance with automotive industry standards.
• Act as a brand ambassador for Peugeot, Fiat, and Opel, upholding the professional reputation of these premium manufacturers.
• Utilize diagnostic tools and CRM systems to track customer interactions and streamline the support workflow.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece is required.
• A professional interest in the automotive industry and a customer-centric mindset.
• Strong communication skills and the ability to explain complex technical information simply.
• Intermediate English proficiency to engage in international team training and reporting.
• Willingness to relocate to Greece for this exciting career opportunity.

Benefits

What We Offer

• Competitive Monthly Salary plus 2 extra salaries per year (13th and 14th month).
• Monthly Performance Bonus to reward your commitment to quality in the automotive sector.
• Fully Paid Relocation Package including flight tickets, transfer services, and initial hotel accommodation.
• Fully Paid Training programs to ensure your success in the Dutch Speaking Customer Experts for Peugeot, Fiat and Opel position in Greece.
• Comprehensive Health Insurance and additional corporate benefits.
• Opportunities for professional development within the leading European job market.
• Dedicated support from Mercier Consultancy Group to help you settle into one of the most sought-after jobs in Greece.

Life in Greece

Embracing one of our Dutch-speaking jobs means experiencing the unparalleled charm of Greece. With its legendary 300 days of sunshine, stunning historical sites, and world-renowned Mediterranean climate, Greece offers an exceptional quality of life that is hard to match elsewhere in Europe.

Beyond the professional landscape, Greece is a cultural paradise where you can enjoy vibrant nightlife, exquisite local cuisine, and breathtaking coastal views during your time off. When you choose to pursue these jobs in Greece, you aren't just starting a new career; you are choosing an lifestyle that balances professional success with true personal fulfillment in a welcoming, international environment.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the automotive industry, we invite you to click 'Apply Now' to submit your application. We look forward to helping you start your journey in Greece with Mercier Consultancy Group.