Merchandising Operations Manager

Your Opportunity at ARC’TERYX:

As the Manager, Merchandising Operations - APAC, you are the regional owner of the operating rhythm that enables the APAC Merchandising organization to deliver each season with clarity, consistency, and speed. You translate Global Innovation-to-Consumer (I2C) and Go-to-Market (GTM) milestones into clear APAC inputs, decisions, and deliverables, ensuring the Region is ready across assortment, buy, commercialization, and launch milestones. 

You connect Global Product, Process Operations, APAC and Country Merchandising, MP&A, Demand Planning, Brand/Marketing, VM, Commercial, and Supply Chain. You establish disciplined cadence, clean handoffs, reliable data, visibility, and early risk identification across APAC markets.

This role is not project management alone. It is embedded in the ownership of how APAC Merchandising operates, with responsibility for process, governance, tools, seasonal readiness, and cross-functional follow-through.

Meet Your Future Team:

You sit within the APAC Regional Merchandising organization, working day-to-day with APAC and Country Merchandising teams. You partner closely with MP&A, Demand Planning, Brand/Marketing, Visual Merchandising, Commercial, Supply Chain, Global Product, and Global Process Operations.

You are part of the Global × Regional downstream I2C network, driving consistency while respecting market nuance. Merchandising Operations owns process, calendar, governance, visibility, and readiness.

If you were in the Regional Merchandising Operations Manager role now, here are some of the core activities you would be doing:

• Seasonal execution: Own the integrated APAC I2C / GTM calendar and run the seasonal cadence, including Global Kick-off, Regional Line Planning, Regional Handover, Country Line Reviews, Buy Reviews, launch readiness and hindsight. Turn Global milestones into actions with owners and deadlines, and be the point person for seasonal readiness.
• Global and regional connection: Work with Global Process Operations, consolidate country inputs into one APAC view, and represent APAC in Global forums. Standardize ways of working while allowing for local needs.
• Governance and decision support: Maintain RACI, decision rights, SOPs and escalation paths. Prepare agendas, decision packs and executive-ready materials, and clarify handoffs across Merchandising, MP&A, Brand, VM, Commercial, Demand Planning and Supply Chain.
• Visibility and risk: Own the APAC source of truth, including the Smart Calendar Dashboard, milestone tracker and decision log. Flag risks early, recommend mitigations, and set KPIs for process health, readiness and data quality.
• Sample operations: Run the seasonal sample process, covering priorities, allocation, tracking and shortage resolution.