Technical Support Engineer
Posted 16 Sep 2026
Advertised as “Technical Support Engineer L1”
BranchFactor Summary
The original posting with the fluff stripped out
- Level
- L1
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Full-time
Compensation
No salary listed for this role.
Role speciality
No unique specialisation
Preferred qualifications
Field of studyComputer Engineering, Information Technology (or related)
Study levelBachelor's
As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You’ll work with different systems, software, hardware and follow standard procedures to escalate unresolved issues to the appropriate internal departments.
Requirements
- Preferably with a Bachelor's Degree in Computer Engineering, or any IT-related course.
- Positive attitude and willingness to learn.
- Strong communication and interpersonal skills.