Customer Service Agent

Are you a native or fluent Danish speaker who loves helping people and dreams of a Mediterranean lifestyle? We're looking for enthusiastic Danish-Speaking Customer Service Agents to join our client's vibrant international team in Greece either remotely or on-site.

In this role, you'll be the friendly voice (or chat/email expert) supporting Danish customers for a leading global brand in tech, e-commerce, automotive, or entertainment. Your mission: resolve inquiries quickly, deliver top-notch service, and turn every interaction into a positive experience!

Responsibilities

• Handle customer queries via phone, email, and chat in fluent Danish
• Analyze issues, consult knowledge bases or team experts, and provide accurate, efficient solutions
• Build strong customer relationships and contribute to high satisfaction scores
• Share insights with the team to help improve processes and services

Requirements

• Native or near-native fluency in Danish (C1-C2)
• Solid English skills (B2)
• Good computer skills and tech-savviness - comfortable working with multiple screens, CRM software, MS Office tools, fast typing, and navigating digital platforms efficiently
• A positive, customer-focused mindset
• Excellent communication, empathy, and problem-solving skills
• No prior experience required - the company offers paid training!

Benefits

• Competitive Salary **(**1.300€ - 1500€ gross/per month)
• 14 Salaries (1 bonus salary provided in Christmas, and 1 bonus salary provided in two installments, April and July)
• Monthly performance bonuses
• Health care benefits and numerous other discounts
• Continuous training and access to educational platforms
• Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation