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Service Administrator

Talent Trader Group · Singapore · Full-time

Posted 1 Mar 2024

Advertised as “Service Administrator (HVAC/North)”

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BranchFactor Summary

The original posting with the fluff stripped out

Management level: Individual contributor
Contract: Full-time

Compensation

No salary listed for this role.

Role speciality

HVAC

Useful technologies

Microsoft Office

Preferred qualifications

Field of studyBusiness Administration (or related)

Study levelDiploma or higher

Original posting

Responsibilities:

Provide administrative support to the service team in the HVAC industry.
Coordinate and schedule service appointments with customers.
Receive and process service requests and inquiries from customers.
Prepare and maintain service documentation, including work orders and service reports.
Ensure accurate and timely recording of service activities and customer interactions.
Assist in managing inventory and ordering of service parts and supplies.

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Coordinate with internal teams to ensure timely resolution of service issues.

Support the service team in administrative tasks, such as data entry and filing.

Handle customer inquiries and provide excellent customer service.

Requirements

Diploma/Degree in Business Administration or related field.
Prior experience in administrative support role, preferably in the HVAC industry.
Knowledge of HVAC systems and terminology is a plus.
Proficient in Microsoft Office applications.
Strong organizational and multitasking skills.
Excellent communication and customer service skills.
Attention to detail and accuracy in data entry and documentation.
Ability to work independently and as part of a team.
Willingness to work in the North region.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Which skills are in demand for this role? →

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Sourced from workable · original listing

Service Administrator at Talent Trader Group — BranchFactor