F&I Manager
Posted 1 Aug 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3–5 yrs
- Management level
- People management
- Contract
- Full-time
Compensation
No salary listed for this role.
Role speciality
Financial Services ComplianceInsurance ProductsVehicle Finance
Useful technologies
AbsaeNaTISMicrosoft OfficeNedbank MFCStandard BankWesBank
Required qualifications
CertificationsRE5
Study levelCertificate
Preferred qualifications
Field of studyBusiness, Finance (or related)
Study levelDiploma or higher
Job Summary
The F&I Manager is responsible for structuring vehicle finance deals, selling value-added insurance and protection products, and ensuring full regulatory compliance in line with South African credit and financial services legislation, while maximising dealership profitability on every unit sold.
Key Responsibilities
Financing & Deal Structuring
- Structure vehicle finance deals and submit applications to banks and financial institutions (WesBank, Standard Bank, Absa, Nedbank MFC, etc.)
- Interpret credit bureau reports and assess affordability in line with the National Credit Act (NCA)
- Negotiate rates, terms, and deal structures with lenders on the customer's behalf
- Present approved finance options clearly and transparently to customers
Product Sales (F&I Products)
- Present and sell menu-based products: extended warranties/service plans, GAP cover, credit life insurance, tyre & rim insurance, paint & fabric protection, etc.
- Achieve/exceed dealership targets for product penetration and profit per vehicle retailed (PVR)
Compliance & Documentation
- Ensure all deals comply with the National Credit Act (NCA), FAIS Act, FICA, and POPIA
- Maintain required FSP accreditation as a registered representative, including RE5 and relevant CPD points
- Accurately complete and file all finance/insurance contracts, disclosures, and registration/licensing (eNaTIS) documentation
- Keep compliant, audit-ready deal files at all times
Relationship Management
- Maintain strong working relationships with bank finance houses and insurance underwriters
- Act as the link between sales staff, customers, and lenders to keep deals progressing
- Handle customer queries on finance and insurance products professionally
Administration & Reporting
- Report on F&I department performance (penetration rates, PVR, cancellations/chargebacks)
- Manage deal funding and follow up on outstanding payouts
- Minimise contract cancellations and unwinds
- Mentor/support sales staff on finance-readiness of deals submitted to F&I
Requirements
Requirements
Education & Experience
- Matric (Grade 12) required; a diploma/degree in Finance, Business, or a related field advantageous
- Minimum 3–5 years' experience in a dealership F&I role, with a proven track record of penetration rates and deal turnaround