Air Import Specialist
US$21 – US$28 / hr base salary
Posted 25 Sep 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 1–3 yrs
- Management level
- Individual contributor
- Visa sponsorship
- Not offered
| Base salary | US$21 – US$28 / hr |
|---|
Study levelCertificate
CertificationsIATA, FIATA
Field of studyLogistics, Supply Chain (or related)
Study levelAssociate degree or higher
Job Title: Air Import Specialist
Job Location: Austin, Texas
Position Summary
The Airfreight Import Specialist is responsible for managing and coordinating international air import shipments from arrival to final delivery. This role ensures timely cargo release, regulatory compliance, exceptional communication, and smooth operational execution within a fast‑paced freight forwarding environment.
Key Responsibilities
Import Operations
- Coordinate end‑to‑end processing of air import shipments, including receiving pre-alerts, validating documentation, and securing cargo release.
- Review and process AWBs, commercial invoices, packing lists, arrival notices, and other required documentation.
- Manage Customs clearance activities in alignment with CBP and other government agency requirements.
- Track and trace inbound cargo, ensuring timely updates to customers and internal stakeholders.
- Arrange final delivery to consignees and coordinate with truckers, warehouses, and ground handlers.
- Handle special cargo requirements, including temperature-controlled, hazardous, oversized, or high-value shipments.
Customer Service
- Serve as the primary import contact for assigned customers, providing accurate shipment status and resolving issues proactively.
- Advise customers on documentation, clearance requirements, duties/taxes, and any delays or exceptions.
- Maintain strong customer relationships through responsive communication and high service standards.
Carrier, Customs Broker & Vendor Coordination
- Communicate effectively with airlines, ground handlers, and warehouse facilities to ensure cargo availability and timely release.
- Work closely with Customs brokers to facilitate clearance and ensure full compliance.
- Monitor carrier performance, escalate service failures, and coordinate solutions.
Compliance & Quality Control
- Ensure all import activities comply with TSA, CBP, PGA (FDA, USDA, EPA, etc.), and company policies.
- Maintain accurate and complete shipment records for audit readiness.
- Follow SOPs, QHSE standards, and security protocols.
Financial Responsibilities
- Prepare and issue timely and accurate billing and cost entries.