IT Manager

dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.

As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As an IT Manager, you will be responsible and accountable for managing IT Operations for Bayut and dubizzle and supervising the implementation and maintenance of the company’s local IT infrastructure. You will work closely with all employees to ensure they can work seamlessly without worrying about IT issues.

In this role, you will:

• Manage IT Operations for Bayut and dubizzle.

• Manage organizational fiscal years, Capex/Opex planning, forecasting and expense management.

• Proactively identify performance weaknesses and propose solutions.

• Lead teams in problem management, change management and improvement opportunities to reduce incident counts.

• Collaborate with other technical and functional teams to document and support business rules and operating procedures.

• Diagnose and resolve technical issues related to Bayut and dubizzle employees.

• Provide L2 desktop support (Windows/Mac/Linux).

• Server Administration.

• Set up and configure new laptops and desktops.

• Conduct regular system audits.

• Administer and maintain Wireless access points, VPN and company-issued mobile devices.

• Ensure security and upgrades are applied to desktops and laptops and kept up to date.

• Provide network support and resolve issues with routers and access points.

• Perform support duties, as required, to meet specific operational objectives.

• Provide ongoing guidance, feedback and mentoring support to the team.

• Proactively track, review team performance and provide feedback for improvements.

• Comply and help to maintain quality service by establishing and enforcing the company’s standards.