Director of DevOps & SRE

InvestorFlow is the only company of its kind to deliver industry specialized CRM, built on Salesforce, and digital portals to help alternative asset firms find opportunities, create and manage relationships, and turn relationship insights into action with increased productivity and transparency.

You Will:

• Strategy and roadmap. The DevOps/SRE strategy for the InvestorFlow platform, aligned to measurable outcomes across reliability, delivery throughput, and cost.
• The team. Leading, hiring, and developing technical leads, senior and mid-level engineers across DevOps and SRE, and setting priorities across infrastructure, CI/CD, security, and production support.
• Cloud platform ownership. Reliability, performance, and cost-efficiency across DEV, QA, STG, and PRD -compute, data, secrets management, caching, and networking/edge security. Azure is our primary platform, with a supporting AWS and Snowflake footprint.
• CI/CD and release engineering. GitHub Actions end to end, multi-region deployment automation, advanced deployment strategies (blue/green, canary, rolling) and rollback, plus security scanning, compliance checks, and vulnerability management embedded in the pipeline.
• Infrastructure as code. Terraform practice and standards that standardise provisioning and reduce manual, ticket-driven infrastructure work.
• Automation-first operating standard. Setting and holding the expectation that repeatable work is codified rather than performed, across provisioning, releases, access, remediation, and reporting, and driving developer enablement through self-service tooling that increases engineering capacity while maintaining controls.
• Identity and access. Enterprise directory services, role-based and privileged access controls, Auth0 machine-to-machine credentials, and least-privilege access across engineering and QA.
• Incident response and resilience. Escalation paths, root-cause analysis and postmortems, production readiness reviews, automated failover, and our disaster recovery and RTO/RPO commitments. You are the escalation point for high-severity incidents and major client environment changes, ensuring appropriate change management and CAB governance, with occasional off-hours support for the teams.
• Observability and service levels. SLO/SLA and monitoring strategy across Grafana and our wider observability tooling, building alert coverage that is meaningful rather than noisy.
• AI in engineering operations. The operational rollout of AI-assisted engineering and support tooling: automated triage, agent-based workflows, and developer-facing AI capability.