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Technical Support Engineer

Two95 International Inc. · Provo · Full-time

Posted 3 Jun 2026

Advertised as “Technical Support Engineer at Provo Utah”

Apply →

BranchFactor Summary

The original posting with the fluff stripped out

Expected experience: 1–2 yrs
Management level: Individual contributor
Contract: Full-time

Compensation

No salary listed for this role.

Role speciality

Technical Support

Useful technologies

LinuxWindows

Required qualifications

Field of studyComputer Science, Information Technology (or related)

Study levelBachelor's

Original posting

We are seeking a motivated L2 Support professional with 1 to 2 years or more of experience to join our dynamic team.

In this role, you will provide Level 2 technical support, troubleshoot hardware and software issues, and ensure reliable IT operations for our clients.

Which skills are in demand for this role? →

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Key Responsibilities:

Provide timely and efficient Level 2 support for hardware, software, and network issues.
Diagnose and resolve complex technical problems escalated from Level 1 support.
Document support activities and solutions in the ticketing system.
Assist in system installations, configurations, and upgrades.
Collaborate with other IT teams to ensure seamless service delivery.
Maintain IT infrastructure by performing regular maintenance and updates.

Requirements

Qualifications:

1 to 2 years of experience in technical support or a related IT role
Bachelor's degree in Computer Science, Information Technology or related field is Mandatory
Strong knowledge of Windows and Linux operating systems.
Experience with troubleshooting network connectivity and software issues.
Familiarity with ticketing systems and IT service management processes.
Good communication skills in English, with ability to explain technical concepts clearly.

Which skills are in demand for this role? →

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Sourced from workable · original listing

Technical Support Engineer at Two95 International Inc. — BranchFactor