Customer Success Specialist
Posted 18 Mar 2024
Advertised as “The Customer Success Specialist (CSS)”
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
- Contract
- Full-time
Compensation
No salary listed for this role.
Role speciality
No unique specialisation
Useful technologies
Microsoft OfficeMicrosoft Windows
Required qualifications
Study levelBachelor's
Location: George Town, Penang, Malaysia
Salary: RM 2,800 - RM 3,300
Language Requirement: English & Mandarin
Working Hours: 9am to 6pm or 12pm to 9pm
Overview:
Respond to customer inquiries via phone and email.
Serve as the primary contact for customers on the client's website.
Embody the client's values of responsibility, quality, and excellence.
Responsibilities:
Assist customers in placing online orders and provide timely support.
Handle payments and confidential information securely.