IT Manager

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.
We are seeking a highly skilled and hands-on Senior Manager, IT Systems to lead our IT department. The ideal candidate will be responsible for developing and implementing IT strategies, managing a team of IT professionals, and ensuring the successful execution of IT initiatives that support our business growth and innovation. The candidate should possess current knowledge of modern enterprise technologies and best practices, with the ability to create strategic plans and lead their execution. We’re looking for someone who can guide and empower the team to deliver high-impact IT solutions across the organization.

Key Responsibilities:

• Leadership & Strategy
• Lead, mentor, and grow a high-performing IT team (help desk, sysadmins; onsite & remote)
• Build the IT roadmap (12–18 months) aligned to business goals, security posture, support scale and enterprise readiness, and compliance needs
• Own IT budget, vendor management, and license utilization   IT Operations & Service Management- Run ITIL-aligned ITSM (incident, request, problem, change); maintain clear SLAs/OLAs and reporting
• Oversee global onboarding/offboarding, joiners-movers-leavers automation, and asset lifecycle
• Drive knowledge base, self-service, and automation to reduce MTTR and ticket volume   Identity, Access & Endpoints- Own identity & access management (e.g., Okta/Azure AD), MFA/SSO policies, lifecycle/role mapping
• Manage macOS/Windows endpoints via MDM (e.g., Kandji/Jamf, Intune) with baselines and zero-touch
• Enforce device compliance, patching, EDR, disk encryption, and secure configurations   SaaS & Collaboration- Govern SaaS portfolio (e.g., Google/Microsoft 365, Slack, Zoom, Atlassian, HRIS, CRM)
• Implement access reviews, least-privilege policies, app hygiene, and data retention/backup strategies   Networks & Office IT- Own corporate networking (LAN/WAN/Wi-Fi, SD-WAN, VPN/ZTNA), meeting rooms, and print services
• Ensure reliable IT facilities for Boston HQ, Tel Aviv office and remote sites   Security, Compliance & Resilience- Partner with Security on standards (SOC 2, SOX, GLBA, etc), audits, and evidence collection