Business Analyst

Softeta is a software engineering partner for finance, energy, industrial, and other high-stakes sectors. We specialize in building and modernizing backend-heavy, integration-critical systems where speed, accuracy, and reliability are non-negotiable. With 100+ AI and custom software experts across engineering hubs in Lithuania and Poland, we embed ourselves directly into client operations — delivering custom software, automation, and AI where they drive the most value. Clients such as SEB, NordVPN, and CarVertical trust us with systems that serve millions of users globally.

We are looking for an experienced Business Analyst to join the delivery function of a mid-sized, member-owned UK financial services organisation. This is a hands-on role working closely with business and IT stakeholders to define requirements and support successful change delivery.

Job description

• Eliciting, analysing and documenting business and functional requirements;
• Facilitating stakeholder interviews and workshops;
• Translating business needs into clear requirements, user stories and acceptance criteria;
• Analysing business processes, data and identifying improvement opportunities;
• Working closely with Project Managers, Product Owners and technology teams;
• Supporting solution design, testing, UAT and implementation;
• Managing requirements, dependencies and changes throughout delivery.

Requirements

• 4 + years of hands-on Business Analysis experience;
• Experience delivering business and/or IT change projects;
• Strong requirements analysis, process mapping and stakeholder management skills;
• Basic SQL skills and confidence working with data;
• C1+ English, with excellent written and verbal communication skills;
• Confidence communicating with UK stakeholders, including senior colleagues;
• Ability to manage multiple priorities independently;

Nice to have

• Financial services or other regulated-industry experience;
• Experience working in Agile/Scrum or hybrid environments;
• Experience with UAT, data analysis or technology-enabled change;
• Relevant BA or Agile certification.

Benefits

• Diverse and technically challenging projects;
• Training budget for professional and personal growth;
• Flexible working hours and a hybrid workplace model;
• Flexible schedule and an Agile/SCRUM environment;
• Technical equipment that you can choose.

Salary:

• For employees: 3500 EUR to 5300 EUR monthly (gross).
• For contractors: 22 EUR to 33 EUR per hour (plus VAT).