Inside Sales Specialist

Descrição da vaga

*Please submit CVs in ENGLISH, if possible

The Inside Sales position is responsible for all aspects of customer communication from the time a customer Request for Quote arrives until the time the customer sends a Purchase Order for the goods quoted , the accepted order and the support for Contracts Department. 

 Specific job functions:

• Receipt of the customer RFQ (Request For Quotation – Solicitação de orçamento/proposta)
  • Customer web portals
  • Customer Inquiries
  • Initiated by Outside Sales
• Product Selection and Sizing of Electric , Pneumatic and Hydraulic Actuators, controls and other instruments like solenoids, positioners, limit switches.  Inside Sales may enlist the assistance of the following departments:
  • Rotork Sales team
  • Other Rotork offices
  • Engineering – to produce design requirements, sizing, and estimated costing
  • Purchasing – to secure supplier quotations in order to estimate material costs
• Consolidation and documentation of projected cost and delivery estimates.
• Determining proper pricing levels using guidelines set by the General Manager in support of profit and sales targets.
• Producing the customer quotation, to include:
  • Commercial terms
  • Technical information about the products being quoted
  • Schedule of price and delivery
• Technical and commercial review of incoming customer Purchase Orders to compare the PO details against the quotation. The Inside Sales Manager must ensure a clean hand-off from Sales to Contracts.
• Technical and commercial internal order to Rotork factories , including full product specification per quote premises.
• Technical support for contracts for requesting non-Rotork product or service to fulfill customer request.

Responsibilities

• Design Automation solutions for a variety of products and assemblies using knowledge of electronic controls, Hydraulic/ pneumatic actuators & controls, mechanical systems and operator interface.
• Provide technical support and answers to customers, sales, production and contracts departments.
• Review customer request for quotation (RFQ), project specifications.
• Size, select and communicate via operational description and schematics; pneumatic, hydraulic and electro-hydraulic, systems.
• Devise a technical and commercial proposal based on best solution to maximize win opportunity.