Assistant People Operations Manager

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at their home, at work, or on the go. People talk about O2O, we live it!
 
Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. With 1600+ employees spread across SEA and LATAM, our 13-year-old company reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.
 
Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution, and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.
 
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head-on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have the ambition to build an international brand by establishing an even more global presence.

Role Purpose:

The Assistant People Operations Manager supports the People Operations Manager in driving talent acquisition, employee lifecycle management, onboarding, training coordination and operational people partnering to ensure effective HR service delivery and positive employee experience.
The role works closely with business stakeholders and Regional People Team to support day-to-day people operations, recruitment, employee development, and people initiatives while escalating strategic, complex and sensitive people matters to the People Operations Manager.

Key Responsibilities:

Talent Acquisition- Oversee day-to-day recruitment activities to ensure timely and quality hiring.

• Support Hiring Managers in defining hiring requirements, recruitment priorities, and interview processes.
• Monitor recruitment pipeline, hiring progress, recruitment KPIs, and candidate experience.
• Coach and support Talent Acquisition team members to improve recruitment effectiveness.
• Build and maintain talent pipelines for critical business functions.
• Support employer branding initiatives and recruitment campaigns.