Managed IT Services Field Engineer
Posted 18 Aug 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Full-time
No salary listed for this role.
CertificationsCompTIA A+, Microsoft Modern Desktop Admin, ITIL Foundation, CCNA
Field of studyComputer Science, Information Technology (or related)
Study levelDiploma or higher
Company Description
At Radius, we’ve been helping businesses grow for over 35 years. From our origins as a fuel card provider in North West England, we’ve evolved into a global business services provider operating in 19 countries across five continents. Our mission is to help companies of all sizes adapt to change and seize new opportunities.
We’re proud to offer a one-stop solution for fleet and connectivity services, tailored to meet the needs of both SMEs and enterprise-level organisations.
Job Description
We are looking for a proactive IT Support Engineer with experience in site auditing to assess, document, and optimize IT infrastructure across our customer base. This role involves a combination of onsite IT support, hardware/software troubleshooting, and site audits to ensure all systems comply with organizational standards and best practices.
Qualifications
Requirements:
- 5+ years of experience in IT support, service desk, or field support engineering
- Strong knowledge of Windows OS, Office 365, Active Directory, and networking fundamentals
- Experience with onsite IT setup, troubleshooting, and hardware installation
- Ability to work independently while managing multiple audit and support tasks
- Excellent documentation and communication skills
- Willingness to travel to different sites (valid driver's license required)
Desirable Skills (Not Mandatory):
- Familiarity with IT asset management tools
- Degree or diploma in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of network diagrams, patch panels, and structured cabling standards
- Certifications: CompTIA A+, Microsoft Modern Desktop Admin, ITIL Foundation, CCNA (plus)
Physical Requirements:
- Ability to lift IT hardware (e.g. PCs, monitors, routers)
- Comfortable working in network/server rooms and running cable assessments
Work Environment:
- Combination of office work and on-site inspections (branches, warehouses, etc.)
- Occasionally working after-hours during upgrades or audit tasks
Additional Information
Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions.
You’ll also have access to our competitive reward and benefits package, which includes: