Head of Performance Creative

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission. We've also been named to the Fortune Future 50 list and the 2026 AI Breakthrough Awards for “Overall NLP Company of the Year.”

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

About the role

We're hiring a hands-on Head of Performance Creative to own the creative engine behind our paid growth. On Meta today, creative is the targeting: the platform decides who sees an ad by reading the ad itself, and the accounts that win are the ones feeding it the most distinct, customer-true concepts. You will be the person who makes that happen.

This is not a brand or content-calendar role, and it is not an agency-management role. You will listen to customer and sales calls, pull out the pains and the words clinics use, turn them into concepts, produce the ads yourself with AI tools and a small bench of creators, read what the account tells you, and feed the next round. Much of our analysis and reporting is already automated. Your job is the judgment, the customer insight and the output that automation cannot produce.

You'll report to the VP of Growth Operations and work directly with Sales, RevOps and Product. You'll own the creative pipeline for our paid accounts end to end, with a clear path to building a team as the engine proves out. The number you own is qualified pipeline per dollar of creative spend, not clicks and not raw leads.

What you'll do

• Mine customer insight. Live in our customer and sales call recordings, support tickets and onboarding notes. Keep a current map of pains, objections and proof points by buyer: practice owner, clinic director, front desk, biller. Keep a library of verbatim quotes we are cleared to use.