Air Logistics Aerospace Operational Care Specialist

It's more than a job

The purpose of this function is the operate Aerospace AOG shipments to the highest standards with the expectation to deliver a consistently excellent customer experience. 

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How you create impact

This includes, but is not limited to, transport and customs arrangements, shipment monitoring and active communication with customers and KN stakeholders. Additionally, interaction with third party suppliers is required.

What we would like you to bring

• Strong English communication skills
• Proficiency in MS Office (Excel, PowerPoint)
• High commitment, motivation, teamwork ability, flexibility, and strong self-organization
• Open-mindedness towards new challenges
• Strong ability to articulate clearly and effectively
• Availability for 24/7 support and shifts

What's in it for you

- Aerospace operational tasks (file creation, transport planning, customs, status monitoring and updates, pre-alerts)
- Pro-active customer communication via email, phone or dedicated online portals
- Communication with both internal and external stakeholders
- Transport solution offering and quotation based on customer expectation and SLAs
- Ensuring timely and accurate execution of individual tasks and/or complete shipments
- Monitoring and correction data quality
- Handling of exceptions, deviations and customer escalations
- Delivering an outstanding customer experience

Salary: €16.000 – €17.000 gross/year (based on experience)

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.