Operations Manager

Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!

At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS!

HUGO BOSS is a world market leader in the premium fashion and luxury segment of the apparel market. With 3 physical warehouses, the Savannah Distribution Center processes approximately 12 million units, serving 212 retail stores and over 962 wholesale points of sale annually.

In this role, you will oversee all operations within your assigned department(s), ensuring workload management, staff optimization, and process efficiency. You will lead your team through volume spikes, including month-end and quarter-end demands, with minimal disruption to product flow or service windows.

This position requires strong leadership, adaptability, and a proactive approach to continuous improvement. The ideal candidate will have a proven track record of success in managing operations, driving results, and fostering a collaborative team environment. 

What you can expect:

Operational Leadership & Supervision

• Oversee all operations within assigned department(s) and provide direction to supervisors as needed.
• Manage departmental workloads and ensure staffing levels are appropriate to meet operational demands.
• Maintain an appropriate flow of workload within the department and ensure all process time goals are met daily.
• Demonstrate strong supervisory skills by providing guidance, direction, performance accountability, and input on employee performance.
• Monitor and address accuracy, productivity, and attendance issues using the progressive discipline program.

Process Improvement & Reporting

• Develop and implement strategic projects to improve the facility’s productivity, capacity, and throughput.
• Identify opportunities for continuous improvement and implement process enhancements within assigned department(s).
• Provide daily, weekly, and monthly KPI summaries to the Director of Operations/Sr. Operations Manager.
• Utilize the SAP EWM system proficiently to monitor and manage business operations within assigned department(s).
• Communicate effectively across all levels of the organization to ensure alignment on goals and priorities.